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 Post subject: Blank screen after fresh install?
PostPosted: Tue 8. Feb 2011, 22:53 

Joined: Tue 8. Feb 2011, 19:43
Posts: 8
Hi,

I attempted to install EQdkp on a test site and when I load the page all I get is a blank page?

I've read through some other posts regarding this issue and none of them relate to my issue I dont think?

If you need server info, php or anything like that I can send it on a PM if thats OK!

Thanks
Nob



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 Post subject: Re: Blank screen after fresh install?
PostPosted: Tue 8. Feb 2011, 22:56 
Core-Developer
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Joined: Fri 15. May 2009, 19:32
Posts: 3458
White page = fatal error. Check the server's error-logs.


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Schreibt mir nie unaufgefordert PNs! - Never write me unrequested PMs!

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 Post subject: Re: Blank screen after fresh install?
PostPosted: Tue 8. Feb 2011, 23:11 

Joined: Tue 8. Feb 2011, 19:43
Posts: 8
Hi GodMod,

I was wondering is it OK for me to send you a PM?

If yes, then how? I've looked on your profile and cant seem to compose new PM's ?

Nobwaart



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 Post subject: Re: Blank screen after fresh install?
PostPosted: Tue 8. Feb 2011, 23:31 
Core-Developer
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Joined: Wed 10. Dec 2008, 13:06
Posts: 9014
Location: Heilbronn, Germany
nope. no personal messages. use the forums.

1. edit your profile. php version 666 doesn't exist. if you wanna have help, we need this information.
2. post the error out of the error log. should start with: "fatal error". (or have a look at the timestamp...)


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 Post subject: Re: Blank screen after fresh install?
PostPosted: Tue 8. Feb 2011, 23:39 

Joined: Tue 8. Feb 2011, 19:43
Posts: 8
OK here are the details.

Apache version 2.2.17
Perl version 5.8.8 (more info)
PHP version PHP/5.2.16, also available 4.4.9
MySQL version 5.0.91

The reason I asked if I could send a PM is Im not sure how to view my log, never needed to do it before :D



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 Post subject: Re: Blank screen after fresh install?
PostPosted: Tue 8. Feb 2011, 23:49 
Core-Developer
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Joined: Wed 10. Dec 2008, 13:06
Posts: 9014
Location: Heilbronn, Germany
please add it to the profile for the next time.

google for "apache php error log" if its your own server.


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 Post subject: Re: Blank screen after fresh install?
PostPosted: Wed 9. Feb 2011, 00:06 

Joined: Tue 8. Feb 2011, 19:43
Posts: 8
Its not my server, its just your usual basic hosting package at the moment, Im just using it to test things out before we purchase a server.



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 Post subject: Re: Blank screen after fresh install?
PostPosted: Wed 9. Feb 2011, 00:12 
Core-Developer
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Joined: Wed 10. Dec 2008, 13:06
Posts: 9014
Location: Heilbronn, Germany
ah, ok. then you'll have to ask your host


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 Post subject: Re: Blank screen after fresh install?
PostPosted: Wed 9. Feb 2011, 00:15 

Joined: Tue 8. Feb 2011, 19:43
Posts: 8
Im happy to give you access to my site cpanel ect... if that can help you sort this out?



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 Post subject: Re: Blank screen after fresh install?
PostPosted: Wed 9. Feb 2011, 00:23 
Core-Developer
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Joined: Wed 10. Dec 2008, 13:06
Posts: 9014
Location: Heilbronn, Germany
nope. we cannot help every user individually. as i said: white page == fatal error == fault of your server. (or in my words: your server does not fit the requirements and you have to reveil whats missing)


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